Website Created by: Serenity Sands Enterprises, LLC
PRIVACY POLICY
Infinity Garage Floors, LLC
Last Updated: October 15, 2026
Website: https://infinitygaragefloors.com
Infinity Garage Floors, LLC ("Infinity Garage Floors," "IGF," "we," "us," or "our") respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request an estimate, communicate with us, purchase our services, or otherwise interact with our business.
By using our website, you acknowledge the information practices described in this Privacy Policy. Where consent is legally required, we will request it separately.
1. INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide, information obtained during our business relationship, and certain information collected automatically through our website and related technologies.
Personal and Contact Information
This may include your name, telephone number, email address, mailing or project address, preferred communication method, and other information necessary to respond to inquiries or provide services.
Project and Service Information
We may collect project descriptions, property measurements, photographs, videos, estimates, contracts, invoices, warranty information, scheduling details, and communications related to our services.
Payment and Transaction Information
We may collect transaction details, payment confirmations, billing information, and other records necessary to process payments and administer customer accounts. Certain payment or financing information may be collected and processed directly by independent third-party providers.
Website and Technical Information
Our website and service providers may automatically collect information such as IP addresses, browser types, device information, pages visited, referral sources, and website usage information through cookies or similar technologies.
Communications
We may maintain records of communications conducted through telephone, email, text messaging, website forms, automated chat tools, social media, and other communication channels.
2. HOW WE COLLECT INFORMATION
Information may be collected directly from you, automatically through our website, during consultations or service appointments, or through third-party service providers involved in our business operations.
This may occur when you:
Visit or interact with our website.
Request an estimate or information about our services.
Contact us by phone, email, text, or another communication method.
Enter into an agreement or purchase services.
Submit photographs, documents, or project information.
Interact with our social media pages or marketing materials.
Use third-party payment, financing, or other services associated with our business.
3. HOW WE USE INFORMATION
We may use collected information for legitimate business purposes, including:
Responding to inquiries and providing estimates.
Evaluating, scheduling, and completing projects.
Preparing contracts, invoices, and other business documents.
Processing payments and coordinating financing when requested.
Providing customer support and warranty-related services.
Communicating regarding appointments, projects, transactions, and service updates.
Improving our website, services, and customer experience.
Conducting marketing and promotional activities as permitted by law.
Maintaining business records and protecting against fraud.
Complying with applicable legal, regulatory, and contractual obligations.
We may also use information for other compatible business purposes or as otherwise permitted by applicable law.
4. CUSTOMER COMMUNICATIONS
Infinity Garage Floors may communicate with customers and prospective customers through telephone calls, email, text messages, electronic messaging platforms, and other available communication methods.
Communications may concern estimates, appointments, scheduling, project updates, payments, warranties, customer service, and other business-related matters.
We may also send promotional or marketing communications when permitted by applicable law.
Where required, we will obtain appropriate consent before sending automated or promotional messages.
You may opt out of promotional communications using available unsubscribe methods or by contacting us directly.
Opting out of marketing communications does not necessarily prevent communications required to fulfill an existing transaction, agreement, or legal obligation.
We do not share mobile messaging opt-in information or consent records with unrelated third parties for their independent marketing purposes.
5. WEBSITE FORMS AND AUTOMATED COMMUNICATION TOOLS
Our website may offer contact forms, estimate requests, automated chat features, and other interactive tools.
Information submitted through these features may be collected, stored, or processed by Infinity Garage Floors and authorized technology providers for the purpose of responding to inquiries and supporting business operations.
Automated responses are provided for general informational purposes and do not constitute binding estimates, contracts, or guarantees unless expressly confirmed by Infinity Garage Floors.
We encourage visitors not to submit highly sensitive financial, medical, or identification information through ordinary website forms or messaging tools.
6. COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies, analytics, security tools, and similar technologies to support website functionality, evaluate performance, understand visitor activity, and improve our services.
Some technologies may be operated by third-party providers.
Depending on your browser and available website controls, you may be able to manage or disable certain cookies.
Disabling cookies may affect website functionality.
Where required by applicable law, we will provide additional notices, consent mechanisms, or privacy choices relating to specific tracking technologies.
7. SHARING AND DISCLOSURE OF INFORMATION
We may share information with trusted third parties when reasonably necessary to operate our business, provide requested services, or fulfill legitimate business purposes.
These may include:
Technology and Communication Providers: Website hosting, email, messaging, analytics, data storage, and customer management services.
Payment and Financing Providers: Companies that process transactions, administer payments, or provide financing services requested by customers.
Business and Professional Service Providers: Accountants, attorneys, insurance providers, consultants, and other professionals supporting business operations.
Suppliers and Operational Partners: Businesses involved in supplying materials, equipment, or services necessary to complete customer projects.
Legal and Government Authorities: When disclosure is required by law, legal process, or applicable regulatory obligations.
Business Transfers: In connection with a legitimate merger, acquisition, sale, restructuring, or transfer of business assets.
We do not sell customer contact lists to unrelated businesses for their independent marketing.
We may disclose information in other circumstances with your consent or as permitted by applicable law.
8. PAYMENT PROCESSING AND FINANCING
Infinity Garage Floors may offer various payment methods and financing options through independent service providers.
These providers may collect and process financial, identification, or transaction information according to their own privacy policies and legal obligations.
We encourage customers to review the applicable provider's privacy notices before submitting payment or financing information.
Infinity Garage Floors may retain transaction records, payment confirmations, financing status information, and related documentation for legitimate business, accounting, contractual, and legal purposes.
9. PROJECT PHOTOGRAPHS AND TESTIMONIALS
We may photograph or document projects for estimates, planning, quality assurance, warranty administration, recordkeeping, or other legitimate business purposes.
With appropriate permission, project photographs, videos, testimonials, and completed-work examples may also be used in advertising, social media, website galleries, or other promotional materials.
We strive to avoid unnecessarily disclosing identifying customer information in publicly shared materials.
Customers may contact us regarding concerns about identifiable photographs or testimonials used in our promotional content.
10. INFORMATION SECURITY
We use reasonable administrative, technical, and organizational safeguards appropriate to our business operations to help protect personal information against unauthorized access, misuse, loss, or disclosure.
These safeguards may include restricted access to business records, secure account management, and the use of established third-party service providers.
No electronic communication, website, or storage system can be guaranteed completely secure.
In the event of a security incident, we will assess and fulfill any applicable legal notification requirements.
11. INFORMATION RETENTION
We retain personal information for as long as reasonably necessary to support business operations, fulfill contractual obligations, maintain financial and tax records, administer warranties, resolve disputes, and comply with applicable laws.
Retention periods may vary depending on the type of information, its intended purpose, and applicable legal requirements.
When information is no longer reasonably necessary, we may delete, securely dispose of, or de-identify it as appropriate.
12. YOUR PRIVACY RIGHTS AND CHOICES
Depending on applicable law and the circumstances, you may have the right to:
Request information about personal data we maintain.
Request correction of inaccurate information.
Request deletion of eligible personal information.
Update communication preferences.
Withdraw consent for certain optional activities.
Exercise additional privacy rights provided by applicable law.
Requests may be submitted using the contact information provided below.
We may need to verify your identity before processing certain requests.
Some information may be retained when necessary to comply with legal obligations, enforce agreements, administer warranties, or protect legitimate business interests.
We will respond to applicable privacy requests in accordance with relevant laws.
13. CHILDREN'S PRIVACY
Our website and services are intended for adults seeking residential or commercial concrete-related services.
We do not knowingly solicit or collect personal information from children under the age of 13.
If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to address or delete the information as required by law.
14. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to external websites, social media platforms, payment services, financing providers, and other independent resources.
These third parties maintain their own privacy policies and information-handling practices.
Infinity Garage Floors is not responsible for the privacy practices of independent third-party websites or services.
We encourage visitors to review applicable privacy policies before submitting personal information to external providers.
15. CHANGES TO THIS PRIVACY POLICY
Infinity Garage Floors may update this Privacy Policy periodically to reflect changes in business practices, technology, services, or applicable legal requirements.
Revisions will be reflected by updating the "Last Updated" date at the beginning of this policy.
Where required by law, we will provide additional notice or obtain appropriate consent before implementing material changes to information-handling practices.
We encourage visitors to review this policy periodically.
16. CONTACT INFORMATION
For questions, concerns, or requests relating to this Privacy Policy or our information-handling practices, please contact:
Infinity Garage Floors, LLC
Email: infinitygaragefloors@gmail.com
Phone: 208-457-2236
Website: https://infinitygaragefloors.com
Idaho General Contractor Registration: #1681337
© 2026 Infinity Garage Floors, LLC. All rights reserved.
